Career Focus
Enterprise identity security, translated into business outcomes.
I help organizations move identity security programs from tooling and tickets into durable operating discipline: privileged access, governance, customer adoption, compliance readiness, and executive-level trust.
Career Snapshot
Built for senior identity and customer-facing security roles.
The strongest fit is work that blends technical architecture, enterprise advisory, and operational ownership across regulated or complex environments.
Target Roles
- Enterprise Identity Security Architect
- Senior Technical Account Manager or Lead TAM
- Solution Architect for PAM, IAM, or IGA programs
- Customer success leadership for strategic security accounts
Operating Context
- Charleston, SC with remote-first enterprise work
- Fortune 500, healthcare, federal, and financial services customers
- Security programs where adoption, evidence, and executive trust matter
- Hands-on translation between practitioners, leaders, and vendors
Core Strengths
Where the career story concentrates.
PAM, IAM, And IGA
Program design, deployment advisory, privileged account discovery, session and credential controls, governance expansion, and practical adoption planning.
Zero Trust And Regulated Environments
Identity-centered security aligned to NIST, FedRAMP, FISMA, PCI-DSS, SOX, SOC 2, and healthcare or financial service control expectations.
Customer Success Leadership
Strategic account ownership, executive communication, renewal and expansion support, escalation reduction, and measurable customer outcomes.
Operational Readiness
Turning implementation work into repeatable processes: ownership, exceptions, change windows, reporting, evidence, and stakeholder enablement.
AI-Enabled Delivery
Using AI and automation thoughtfully to reduce manual effort, sharpen internal workflows, and make complex security work easier to execute.
Cross-Functional Translation
Bridging engineering, security leadership, customer teams, and business stakeholders so programs move forward without losing technical depth.
Selected Wins
Career proof points.
$6M+ ARR Stewardship
Managed renewal and upsell pipeline across strategic enterprise accounts while supporting long-term trust and retention.
40% Escalation Reduction
Improved workflows and operating discipline to reduce manual effort and lower escalation pressure across customer-facing work.
30% Product Adoption Lift
Partnered with sales engineering and solution architecture teams to improve adoption across Secret Server, Privilege Manager, and Server PAM.
18% CSAT Improvement
Focused technical advisory and customer success motions on the outcomes that made security programs easier to run.
Fortune 500 Advisory
Guided medical, federal, and financial customers through IAM and PAM roadmaps tied to compliance and operational risk.
Implementation Leadership
Designed and deployed custom identity and privileged access solutions across complex enterprise environments.
Platforms And Domains